DONG-A BESTECH Co., Ltd. (“the Company”) values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through this Privacy Policy, the Company explains how your personal information is collected, used, and protected.

If the Company revises this Privacy Policy, such changes will be announced through website notices or individual notifications.

Effective Date: January 1, 2026

1. Personal Information Collected The Company collects the following personal information for quotation requests, general inquiries, consultations, and service applications:
• Required Items: Name, Email, Region, Mobile Phone Number, Inquiry Title, Inquiry Details, Email, Cookies
• Optional Items: Attachments
• Collection Method: Website inquiry form

2. Purpose of Collecting and Using Personal Information The Company uses collected personal information for the following purposes:
- Service Provision and Customer Support
• Delivery of goods or invoices
• Verification and response to customer inquiries and quotation requests
• Consultation records and customer communication management
- User Protection and Operational Management
• Prevention of misuse and unauthorized access
• Retention of complaint and consultation records
• Delivery of notices
- Marketing and Statistical Analysis
• Sending event or promotional information
• Analysis of service usage statistics and access frequency

3. Retention and Use Period of Personal Information In principle, personal information is destroyed without delay once the purpose of collection and use has been achieved.
However, information may be retained for a specified period when required by law.
- Retention Items
• Inquiry and consultation records
• Records related to fraud prevention
- Retention Basis
• Records of contracts or withdrawal of subscription
- Retention Period
• 3 years
- Additional Legal Retention
• Records of contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce)
• Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce)

4. Destruction Procedure and Method When personal information reaches the end of its retention period, it is destroyed using the following procedures:
Destruction Procedure
Information provided by users is transferred to a separate database (or physical storage for paper documents) once its purpose is fulfilled.
It is retained only for the duration required under internal policies or applicable laws and is not used for any other purpose.
Destruction Method
Personal information stored in electronic file format is permanently deleted using technical methods that prevent recovery.

5. Provision of Personal Information to Third Parties The Company does not provide personal information to external parties unless:
• The user has given prior consent
• It is required by law, or an investigative agency makes a lawful request

6. Outsourcing of Personal Information Processing The Company outsources certain tasks to external service providers for smooth business operations:
• Service Provider: HKD Comms Co., Ltd.
• Outsourced Tasks: Website and system management

7. Rights of Users and Methods of Exercise Users may request access, correction, deletion, or suspension of processing of their personal information at any time.
Requests may be made to the Personal Information Protection Officer via written request, phone, or email, and the Company will process them promptly according to legal procedures.
For children under the age of 14, their legal guardian may request access, correction, or deletion of the child’s personal information.

8. Installation and Operation of Automatic Collection Tools (Cookies) The Company uses cookies—small text files sent to your browser by the website server—to enhance service quality and analyze website usage patterns.
- Cookies are used for:
• Improving service convenience
• Analyzing access frequency and service usage statistics
Users may choose to allow all cookies, block all cookies, or set notifications before cookies are stored through browser settings.
However, blocking cookies may limit certain service functions.

9. Personal Information Inquiries and Complaints To protect users’ personal information and address related complaints, the Company designates the following department and officer:
• Department: Administration Department
• Tel: +82-32-675-0081
• Fax: +82-32-674-2893
• Email: ykson@dongabestech.com

Users may report any personal information–related issues to the Personal Information Protection Officer or the responsible department.
The Company will provide prompt and sufficient responses to such inquiries.
For additional support, users may contact the following organizations:

• Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
• Supreme Prosecutors’ Office Cyber Crime Unit (www.spo.go.kr / 1301)
• National Police Agency Cyber Investigation Bureau (police.go.kr / 182)